USA.Life is pro-American and pro-Christian like the founding fathers.
We will replace apparel, hats and coffee cup orders within 14 days of receipt if the item is misprinted, damaged or defective. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. We use print on demand technology, so refunds and exchanges are not available. Please order the correct size and item you desire, because we print on demand. All sales are final.
Please contact USA.Life’s customer service at service@USA.Life if you have an issue. We cannot accept a return without a Return Authorization (RA) number.
We process orders immediately. Once you have confirmed your order, it might not be possible to edit or cancel it. If you want to change some parameters, Customer addresses, etc., please contact us. We may not be able to make such modifications to your order, but we will do our best on a case-by-case basis.
Due to monitor settings, the online store colors may not match the ink or thread colors printed or embroidered for you. USA.Life is not responsible for variations between your monitor and the ink or thread colors.
Garment sizing may vary by manufacturers and styles. Please contact us for any questions regarding sizing.
Return claims must be filed with the USA.Life customer service department within 14 days of receiving your order. All defective material must be returned in order to get replacements. Please email us at service@USA.Life to process your replacement.
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. Unclaimed returns are donated to charity or otherwise removed after 2 weeks.
USA.Life is focused on the USA. Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer’s specifications or clearly personalized, therefore USA.Life reserves rights to refuse returns at its sole discretion.